I have an active subscription. How to restore my subscription?
If you have already purchased a subscription and want your new device to recognize it, follow the steps below:
Go to the "progress" section.
Tap the configuration wheel at the top right corner.
Tap the "account" option
Tap "restore subscription".
This function will detect your active subscription on Appstore or Google Play, which requires you to be logged in to the store with the email address you originally made the purchase (this email address is not necessarily the same as Fitia's).
If you still have problems restoring your subscription, please write us at premium@fitia.app
Go to the "progress" section.
Tap the configuration wheel at the top right corner.
Tap the "account" option
Tap "restore subscription".
This function will detect your active subscription on Appstore or Google Play, which requires you to be logged in to the store with the email address you originally made the purchase (this email address is not necessarily the same as Fitia's).
If you still have problems restoring your subscription, please write us at premium@fitia.app
Updated on: 07/12/2023
Thank you!